Impact of the nursing work environment on patient satisfaction with care: A cluster-randomised organisational intervention
Diego Montano, 2026 · International Journal of Nursing Studies Advances
A participatory hospital ward organizational intervention did not significantly improve patient trust in healthcare workers.
Estimativa · odds ratio of reporting higher category on 4-point trust scale
1,21 [0,790; 1,85]
odds ratio
- Desenho
- Experimento aleatório por conglomerados. cluster RCT across hospital wards in 10 hospitals
- População
- Adult inpatients across 10 German hospitals, surveyed between 2019 and 2021
- Amostra
- 1.584 · patients across randomised hospital wards
Onde está o número
Abstract; Table 2, row 'Intervention ward (vs. control ward)', column 'Trust in health care workers'
The analyses did not provide evidence that the intervention had a positive impact on patient trust (OR 1.21, 95% CI [0.79–1.85])
Contexto
What changed: Hospital wards implemented participatory measures to reduce psychosocial workload and align nurse skills with job demands. Comparison: Patients in control hospital wards receiving care as usual. Limits: Large ceiling effects in patient satisfaction scores and lack of direct effect on nurse work ability.
Caminho no grafo
- FamíliaInformação e persuasão
- TipoCapacitação e aconselhamento
- EixoSaúde
MAGI só cita evidência deste instrumento
Lugares do estudo
- Germany · País · DE
- Licença
- CC-BY
- Revisão
- Extraído por máquina, não revisadoExtraído por: gemini-3.8-flash, 2026-10-23