Citizen engagement in public services in low‐ and middle‐income countries: A mixed‐methods systematic review of participation, inclusion, transparency and accountability (PITA) initiatives
Hugh Waddington e outros, 2019 · Campbell Systematic Reviews
Citizen engagement interventions increased access to and quality of public services by 0.10 standard deviations on average across low- and middle-income countries.
Estimativa · Service access and quality, standardised mean difference (SD)
0,100 [0,0400; 0,160]
standard deviations (SMD)
- Desenho
- Meta-análise. Random-effects meta-analysis of experimental and quasi-experimental impact evaluations
- População
- Citizens and public service users in 20 low- and middle-income countries
Onde está o número
EXECUTIVE SUMMARY > Review question 1; EXECUTIVE SUMMARY, Review question 1, paragraph 1
Authors found, on average, that citizen engagement interventions improved access to and quality of services by an overall average pooled effect size of 0.10 standard deviations (95% confidence interval=0.04, 0.16), compared to standard service delivery.
Contexto
What changed: Implementation of citizen engagement initiatives incorporating participation, inclusion, transparency, or accountability (PITA) mechanisms. Comparison: Standard public service delivery without enhanced citizen engagement. Limits: Many included studies had high risk of bias, relied on self-reported outcomes, and lacked detailed implementation reporting.
Caminho no grafo
- FamíliaInstituições e governança
- TipoTransparência e controle
- EixoVoz política
MAGI só cita evidência deste instrumento
Lugares do estudo
- Uganda · País · UG
- Democratic Republic of the Congo · País · CD
- Ghana · País · GH
- Tanzania · País · TZ
- Madagascar · País · MG
- Malawi · País · MW
- Namibia · País · NA
- Kenya · País · KE
- Guinea · País · GN
- India · País · IN
- Afghanistan · País · AF
- Pakistan · País · PK
- Nepal · País · NP
- Indonesia · País · ID
- Philippines · País · PH
- China · País · CN
- Brazil · País · BR
- Colombia · País · CO
- Mexico · País · MX
- Russia · País · RU
- Licença
- CC-BY
- Revisão
- Extraído por máquina, não revisadoExtraído por: gemini-3.8-flash, 2026-10-23